The Las Vegas Strip resort quietly triples on increased fees

For Thanksgiving, my wife, son, and I went to a Brazilian steakhouse. It was one of those all you can eat setups where the waiters bring around the meat on skewers, slice it into your plate.

That’s a hard working model, and the service was top notch. Staff members checked in regularly to see how we were doing, and the owner visited our table twice.

I was mildly annoyed, however, when our bill arrived, and it came with a 20% gratuity already included. Usually, when a restaurant has an added automatic gratuity, it says so on the menu or on a small card on the table.

A local chain we go to not only has a card on the table sharing that adds an 18% gratuity to every check, but also explains where the money goes. That is complete transparency, and I have never eaten in one of the restaurants of that chain where my waiter did not also ask me if I had seen and understood the policy.

At Thanksgiving, this was only a mild annoyance, as I had planned to leave 20% anyway. I feel like it should have been mentioned, as I could have easily skipped the payment and left double, but they probably added the fee because other customers don’t pay, since it’s not traditional waiter service.

In Las Vegas, however, the resort casinos have become a minefield of hidden fees and added fees. One visitor to the Las Vegas Strip recently went viral on social media for seemingly exorbitant charges at an MGM Resorts International hotel.

In most cases, the words gratuity and tip are interchangeable. That usually also applies to service charges, although sometimes these are explained.

Hotel room service may charge a $10 service fee for all orders, and will usually tell you if that money is going to the person who delivered your food. Sometimes, the menu may note that part (or all) of that fee goes to the person who packed the food.

In that case, an additional tip for the delivery person may be reasonable.

The Cosmopolitan of the Las Vegas Strip, however, recently hit a customer with three separate mandatory fees.

The visitor posted his receipt on social media, and Las Vegas locally shared it on its Facebook Page.

“This Cosmopolitan room service bill with automatic gratuity, a 22% tip, and a $10 service charge is going viral on the ‘Mildly Infuriating’ subreddit,” she shared.

The person ordered OD French Toast RMS ($20), Buttermilk Scratch Pancakes ($19), and American Breakfast ($40). That came to $79 in dining charges, although the bill shows a subtotal of $89, which included a $10 charge for something called a “Traditional Room Service Upgrade.”

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