Verizon

Verizon gets approval to make it harder for customers to leave

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Verizon gets approval to make it harder for customers to leave

Verizon, one of the largest phone carriers in the United States, sparked a backlash last year when it took a major step to make it more difficult for customers to leave the company and switch to another phone carrier. In May, Verizon sent a request to the Federal Communications Commission to waive a rule that … Read more

T-Mobile makes bold phone plan changes after losing customers

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T-Mobile makes bold phone plan changes after losing customers

T-Mobile, one of the top phone carriers in the United States, is changing its strategy as it battles greater customer losses and tougher competition from its growing list of rivals. During the third quarter of 2025, T-Mobile’s postpaid phone churn rate (the number of customers who cancel their phone service) reached 0.89%, which is 3 … Read more