McDonald’s bets big on changing business trends

You can blame Popeyes for its viral chicken sandwich, but it seems that every fast-food burger chain has tried to find the right recipe for chicken on its menu.

This is something that McDonald’s has embraced with its McCrispy sandwich and its McCrispy Strips.

“We’ve been listening to our fans on social and beyond, and they’ve made one thing clear: they want more chicken. But not just any chicken – they want juicy, dippable perfection. So, countless taste tests later, McDonald’s is ready to unveil McCrispy Strips and the all-new Creamy Chili Dip – a flavor packed here for the first time since then. We’ve debuted a permanent menu item in the United States – available at all participating restaurants nationwide through May 5,” the chain said in a press release.

That move came after many different chicken-related failures for the chain:

  • Mighty Wings: Bone-in chicken wings were introduced in the 1990s and later re-released, but sales were poor, and they were quickly pulled after a promotion flop, Mashed reported.

  • Chicken McBites: Bite-sized pieces of chicken were launched to compete with similar products, but never gained traction and were discontinued, according to The Quick Report.

  • Chicken McGrill/Crispy Chicken Sandwiches (previous generations): Several premium grilled and crispy variants of the chicken sandwich from the 1990s-2000s were eventually replaced as McDonald’s revived its chicken line.

  • Chicken Selects: Higher quality chicken offerings that had a loyal following but fell due to declining sales; rebranded iterations (Buttermilk Crispy Tenders) also eventually disappeared, CyChicken reported.

  • Buttermilk Crispy Chicken Deals : A later version of chicken strips that came back in 2017 but was discontinued again in 2020 amid menu simplification, split Daily Meal.

When you look at the various fast-food chains I’ve covered, chicken has been a sort of elusive prize. When a product hits, it can change the game, but it has proven to be very difficult to stand out with chickens in a crowded market.

Now, with the success of the McCrispy line, a product that became a billion dollar brand for the company, McDonald’s went back to the chicken well for a new list of wide products.

It’s easy to see why McDonald’s wants to expand its chicken lineup.

“Chicken continues to be a rising star in the fast-food industry, with QSR chicken chains growing 8.9% year over year in 2024, while the company’s burger sales grew 1.4%, the Wall Street Journal reported. “Chicken now accounts for more than $53 billion in annual sales for US fast-food restaurants specializing in poultry.”

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